Okawa delivery. You can't decide a date and time, add to that this company doesn’t deliver on weekends. It’s soooo inconvenience, unbelievable and dumb!!! I had trouble this company bcz this company said “we’ll call you back.” but they didn’t.
To make matters worse, they didn’t even leave a message (apparently because this company doesn't have a policy on leaving a message). They don't understand Japanese, they misinterpret the content of the conversation and register it on their company’s computer (?), so even if you check the facts, it makes the customer feel bad. So they never apologize for delivery mistakes or problems. And they often tell lies, so everyone be careful, for truly…..
Back to the story, because of this, my moving schedule sooooo got pushed back significantly, and I had to take time off work to pick up my luggage (because they're a delivery company that doesn't allow you to decide a delivery time and day). It’s unbelievable!!!!!!!!!! So I'll never use this company again.